Shell GO+ App
Elite Program
See all 2 articlesProgram Info
- I think I accidentally made two accounts. Can you merge the accounts?
- What is the difference between Shell Go+ and Shell Go+ Pro?
Account
- Do I need a password to login to my Shell Go+ account in my Shell Asia app?
- OTP Issue
- I changed my mobile number / lost my phone. How can I access my Shell Go+ account?
- How soon will the Shell Go+ points reflect to my account?
- Why is my recent transaction not showing up in the app and points were not earned?
- What should I do if my OTP is not delivered?
Member Benefit
- How can I check if I am eligible for free roadside assistance?
- How to earn Bonus Points for Lubes as an Elite Customer?
- Where can I track my delivery status?
- How to avail the free roadside / towing assistance?
- How can I claim my Shell Go+ Member Benefits?
- What are the benefits of being a Shell Go+ member?
Card Linking
- How to Switch from a Private to a PRO Account?
- If I am a Shell Go+ Pro member, can I also register for Shell Go+ account for private vehicle?
Points Earning
- Is there a limit in earning points for Lubes?
- I updated my Shell Asia app and my points disappeared.
- I lost my receipt and my points were not credited.
- What's the minimum purchase to earn points?
- How can I earn Shell Go+ points if the site is offline?
- I forgot to bring my phone, can my transaction still earn points?
Offers
- Do I need to have the same number for Gcash and Shell Asia app to claim my Mitsubishi voucher / reward?
- I did not get a fuel discount.
- How can I earn Shell Go+ points if the site is offline?
- How can I avail the 10% off on Lubricants?
- Can I combine the 10% Shell Lubricants offer with other promotions or discounts?
- Can I avail the 10% on Shell Lubricants at any Shell stations?
Points Conversion
- What is the peso equivalent of each Shell GO+ point that I can use to pay for my Shell purchases?
- What should I do if the reward delivered to me is broken or defective?
- Can I convert my Shell Go+ points to cash?
- Where can I use or redeem my Shell Go+ points?
- Can I use Shell Go+ points to redeem multiple items?
- Can I use cash to top up on Shell Go+ points redemptions if my points are not enough?
Partners
- How do I redeem my Mitsubishi voucher?
- How do I redeem my Shell Go+ eGift vouchers from Shell partners / merchants?
- How to Avail the 10% Motolite Battery Discount