If you did not receive the fuel discount, please check if the minimum spend requirement was met and if the transaction was made at a participating station.
If all requirements have been met and the issue persists, please submit a support ticket using our contact form so we can assist you further.
Contact Form link: https://oneshell.formstack.com/forms/en_ph_contact_us_about_shell_service_stations
Choose the following options in submitting a support ticket:
- Feedback and Issues
- Discount not Applied
- Fuels discount not applied