You can easily check your Elite eligibility by navigating to the Rewards tab in your app.
Please note that a transaction is considered eligible only when you fuel up ₱1,500 worth with any of the following products. Elite status is only applicable to 4-wheel Private customers.
- V-Power Gasoline
- V-Power Diesel
- V-Power Racing
If you encounter any issues with your Elite status not updating on the 5th of the following month, please submit a support ticket using our contact form so we can assist you further.
Contact Form link: https://oneshell.formstack.com/forms/en_ph_contact_us_about_shell_service_stations
Choose the following options in submitting a support ticket:
- Shell Go+ Rewards Program
- I want to check my Elite status in the Shell Asia App
- Is your Elite status still not updated in the app?