If you reach 60 liters of Shell V-Power fuel products within a month, your Elite status will be updated on the 5th of the following month. Your Elite status will then remain valid until the 4th of the next month.
Please note that Elite status is only applicable to 4-wheel Private customers.
If you encounter any issues with your Elite status not updating on the 5th of the following month, please submit a support ticket using our contact form so we can assist you further.
Contact Form link: https://oneshell.formstack.com/forms/en_ph_contact_us_about_shell_service_stations
Choose the following options in submitting a support ticket:
- Shell Go+ Rewards Program
- I want to check my Elite status in the Shell Asia App
- Is your Elite status still not updated in the app?