If you have successfully joined a Shell Go+ promotion and met the required minimum spend, but your bonus points have not been credited, we’re here to help.
If you still have not received your bonus points after 24 hours, please submit a support ticket using our contact form so we can assist you further.
Contact Form link: https://oneshell.formstack.com/forms/en_ph_contact_us_about_shell_service_stations
Choose the following options in submitting a support ticket:
- Feedback and Issues
- Bonus Points no awarded