Yes, Shell GO+ points will expire after 3 years from the day the points were earned.
Points that will expire will be deducted from current points of the member.
When your points are about to expire, the information will appear on the Home screen of your Shell Go+ app.
Unused accounts within six (6) months will make the member inactive and points earned prior will automatically expire.
Contact us
No matter what your question is, you can be assured that we’ll do our best to help you find the answer you’re looking for. Get in touch with a member of our team today.
Chat
Get instant answers from our Support Team! Click on the red "Help" button at the bottom right corner of the screen to launch Live Chat.
Our Customer Success Specialists are available Monday to Friday, 8:00 AM to 5:00 PM PHT excluding public holidays.
Email us
Prefer email? Fill out our webform and we’ll get back to you as soon as possible.
Get in touch.