Articles in this section

I have an issue with my Fleet account / card.

  • Updated

For any concerns related to your Shell Fleet Card, including account issues, card problems, lost/stolen cards, or access to your Fleet online account. Please reach out through the official Shell Fleet support channels:

  • Chat with us via Fleethub
  • Email (General Card Concerns): generalcardrequests-ph@shell.com
  • Email (Lost/Stolen Cards): blockcard-ph@shell.com
  • Operating hours:
    • Monday–Friday: 8:00 AM – 5:00 PM
    • Holidays: 8:00 AM – 1:00 PM
       
Was this article helpful?
3 out of 7 found this helpful

Contact us

No matter what your question is, you can be assured that we’ll do our best to help you find the answer you’re looking for. Get in touch with a member of our team today.

Chat

Get instant answers from our Support Team! Click on the red "Help" button at the bottom right corner of the screen to launch Live Chat.

Our Customer Success Specialists are available Monday to Friday, 8:00 AM to 5:00 PM PHT excluding public holidays.

Email us

Prefer email? Fill out our webform and we’ll get back to you as soon as possible.

Get in touch.