We're happy to hear that you had a great experience in one of our stations.
Let us hear about it at: www.shell.com.ph/customerfeedback
Simply type in the details on the receipt from your visit.
No receipt? No problem, you can also share your feedback through Shell Customer Service through the channels below:
Email: generalpublicenquiries-ph@shell.com
Phone: +632-8878-8888 for Metro Manila
Domestic Toll Free: 1-800-10000-3333
Contact us
No matter what your question is, you can be assured that we’ll do our best to help you find the answer you’re looking for. Get in touch with a member of our team today.
Chat
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 8:00am – 5:00pm PHT excluding weekends and public holidays.
Click on the red "Help" button at the bottom right corner of the screen to launch Live Chat.
Email us
If you don't need help immediately, you can email us. We’ll get back to you as soon as we can.
Phone
For all queries related to Shell Service Stations, we are available:
Monday to Friday: 8:00AM to 5:00PM
Get phone number