You may follow these steps to update your profile:
Via the Shell Mobile App:
1. Open your Shell Mobile App
2. Log into your account
3. Go to "More" > " View and edit profile" > "Edit details"
4. Choose the portion you want to update
5. Input the updated information
6. Click "Save"
Via the Shell Go+ Website:
1. Open your browser and visit https://www.shellgoplus.com/en-ph/
2. Click the "Log in" button on the navigation bar
2. Log into your account
3. Go to "Settings" then click "My Account"
4. Under "My Details" tab, click the portion you want to update
5. Input the updated information
7. Click "Save"
You may also contact the customer service via the Live Chat in your Shell app or call them at (02) 8878-8888.