Our customer service team is always here for you. Complete the feedback form using the QR code found in your receipt so that we can use your feedback to make your experience better with every visit to our Shell stations.
Please note that all needed details will be found on the receipt given.
No matter what your question is, you can be assured that we’ll do our best to help you find the answer you’re looking for. Get in touch with a member of our team today.
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 8:00am – 5:00pm PHT excluding weekends and public holidays.
Click on the red "Help" button at the bottom right corner of the screen to launch Live Chat.
If you don't need help immediately, you can email us. We’ll get back to you as soon as we can.
For all queries related to Shell Service Stations, we are available:
Monday to Friday: 8:00AM to 5:00PM
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