For any questions/concerns, feel free to call our Customer Service Center at Phone: +632-8878-8888 for Metro Manila; Domestic Toll Free: 1-800-10000-3333; Email: generalpublicenquiries-ph@shell.com
A Customer Service Professional will be available to assist you Monday to Friday 8am to 5pm only and closed on Saturdays and holidays.
No matter what your question is, you can be assured that we’ll do our best to help you find the answer you’re looking for. Get in touch with a member of our team today.
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 8:00am – 5:00pm PHT excluding weekends and public holidays.
Click on the red "Help" button at the bottom right corner of the screen to launch Live Chat.
If you don't need help immediately, you can email us. We’ll get back to you as soon as we can.
For all queries related to Shell Service Stations, we are available:
Monday to Friday: 8:00AM to 5:00PM
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