Simply call Shell Customer Service Center at +632-8878-8888 (Metro Manila Line) and 1-800-10000-3333 (Provincial Toll-Free Line) or proceed to any Shell station to block your card and request for a replacement.
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 8:00 am - 6:00 pm PHT excluding public holidays.
Click on the red "Help" button at the bottom right corner of the screen to launch Live Chat.
If you don't need help immediately, you can email us. We’ll get back to you as soon as we can.
For all queries related to Shell Service Stations, we are available:
Monday to Friday: 8:00AM to 5:00PM