At Shell the safety and security of our customers and staff is our top priority. We discourage the use of mobile phones at the pumps at all times. You may use your mobile phone inside our shop, or after you have left the station.
No matter what your question is, you can be assured that we’ll do our best to help you find the answer you’re looking for. Get in touch with a member of our team today.
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 8:00 am - 6:00 pm PHT excluding public holidays.
Click on the red "Help" button at the bottom right corner of the screen to launch Live Chat.
If you don't need help immediately, you can email us. We’ll get back to you as soon as we can.
For all queries related to Shell Service Stations, we are available:
Monday to Friday: 8:00AM to 5:00PM
Get phone number
+632 878 8888 for Metro Manila
Domestic Toll Free: 1-800-10000-3333